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Is It Hail Damage?

A guide to help you identify hail damage—and tell it apart from other causes of damage.

1. Understand Your Risk

  • Hail can occur in any strong thunderstorm, which means hail is a threat everywhere.
  • Hail can damage roof coverings, siding, windows, fences, lawn furniture, and more.
  • Hail damage to your roof covering can shorten its life and may require repair or replacement.

 

2. Check for Collateral Evidence

  • Look for spatter marks or impact dents on items like A/C units, gutters, metal flashing, downspouts, or even patio furniture.
  • Collateral damage confirms a hail event occurred, which helps distinguish hail damage from normal wear and tear.

 

3. Know What’s NOT Hail Damage (Beware of Look-Alikes)

If you see that some granules have come off your shingles, this doesn’t mean there is hail damage. Here are some examples of non-hail related granule loss:

  • Granule loss along the edge of shingles (normal natural weathering)
  • Uniform wear or discoloration
  • Manufacturer defects
  • Marks caused by installation, tools, man-made damage
  • Granules can be knocked off by heavy rain.

4. Identify Hail Damage

After you’ve identified collateral damage and ruled out non-hail imperfections, look for these indicators of hail damage.

  • Random pattern of impact marks on shingles.
  • Bruising – soft spots you can feel when pressing on the shingle.
  • Cracks or breaks in shingles where hail has struck.
  • Ridge caps are especially vulnerable on an asphalt shingle roof.

5. What To Do After Identifying Hail Damage

  • Call your insurance agent first to report suspected hail damage. They will explain coverage and the next steps.
  • Make temporary repairs (like tarping exposed areas) to prevent further water damage.
  • Hire a reputable roofing contractor:
    • Choose a licensed, bonded, and insured professional with a local address.
    • Get multiple estimates, never give in to high-pressure sales tactics.
    • Check if the roofer is a National Roof Contractors Association (NRCA) member or manufacturer certified.
    • Ensure the roofer obtains proper permits before starting if required by your jurisdiction.
  • Beware of scams: Avoid unsolicited offers to inspect or repair your roof. Learn more from the National Insurance Crime Bureau (NICB).

6. Prevention in the Future

  • If you are replacing your roof, choose shingles rated “Good” or “Excellent” in the IBHS Shingle Performance Ratings . 
  • These products have been tested to UL 2218 or FM 4473 standards for hail resistance.